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Medical offices need trained professionals to provide front-line administrative support for patients and other healthcare workers. In Umpqua Community College’s Front Office Medical Assistant program, you’ll develop the skills necessary to serve in an entry-level front office or support position.
Specific duties of a front office medical assistant vary depending on the clinic or office, but may include answering phones, scheduling appointments, greeting patients, preparing and maintaining patient records, posting charges, copays, and patient payments.
Ready to get started?
It's easy and only requires TWO steps.
Fill out our response form. This will alert us that you are interested in the Office Technology programs.
If you are new to UCC (you've never taken a class), apply to UCC. Otherwise, you are done for now. You will be contacted about the next steps.
Occupational Skills Training
This program is available in an Occupational Skills Training format that is designed to mix school classes and on-the-job training with a potential employer. It’s great for hands-on learners! Individualized training plans are developed in consultation with the student, UCC faculty, UCC advisor, and the work site trainer.
Find out more.
View / Download catalog information for Front Office Medical Assistant: Certificate
View / Download advising information for Front Office Medical Assistant: Certificate
If you do not know how to keyboard, it is recommended you take OA110 your first quarter or prior to entry into the program.
UCC placement testing to identify possible course prerequisites for writing, math, reading, and computer courses. UCC placement testing will determine if prerequisite courses in writing, math, reading, or computers is needed.
Full-time students can typically complete the Front Office Medical Assistant certificate in one year. A minimum 48 credits is needed. This certificate is a pathway into Medical Office Administration AAS degree program for those wishing to continue their education at a later date.
Residents of WA, ID, NV, and CA
If you are from Washington, Idaho, Nevada, or California, you pay Oregon resident tuition rates. That's a big discount! You might also be interested in what life is like around UCC. Find out.
Money for College
Get access to millions of dollars that are available to students - not just loans. There are scholarships, grants and work study opportunities too! Every student can use money for college. It can help you to be more successful. Plus, it can lower your debt load when you finish college. Some students actually leave college debt-free! Here are some important sources of money for college. Don't let these opportunities for financial aid pass you by. Act now! Decide. Commit. Succeed.
At UCC, you can earn a variety of certificates and degrees that can enhance your current career or place you in the workforce sooner. Plus, UCC offers:
• Expert faculty dedicated to teaching
• Personal attention and small class sizes
• Online classes
Prospective students should visit Advising and Career Services to get started and then see a program advisor (below) to develop a more focused educational plan.
Toni Clough - Contact
Chair, Associate Professor, Business