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Help Desk

Help Desk Portal (On Campus Only)

The Help Desk Portal is setup to accept service requests from UCC employees for:

  • Catering
  • Facilities Maintenance
  • Computer Hardware & Software Help
  • Institutional Research Data Requests

You can submit a help desk ticket at helpdesk.umpqua.edu. Just log in with your UCC network username and password. Then help will be on the way!

View / download instructions to Submit a Help Desk Ticket.

View / download instructions to Submit an IR Help Desk TicketNew!

Forwarding College Gmail (Student Email)

Students! Stay up-to-date on important college dates and events. The college communicates with you through your Student Email. Learn how to forward your Student Email to the email account that YOU use.


Contact Us

For students, Umpqua Community College has a Help Desk to assist you. If you need help with a technical issue, contact us.

Anthony Tatum - Contact
Help Desk Specialist
Educational Skills Building
Room 35
Hours: 7:30 a.m. - 4:30 p.m., Monday - Thursday
Phone: 541-440-7808
Phone: 800-820-5161 x7808

Popular Issues

View / download Forwarding Employee Gmail to Outlook (for faculty & staff)

View / download Manage your college Gmail in Outlook 2010. (for faculty & staff)

View / download Installing Microsoft Office

Get connected with the UCC community

  • Dr. Debra Thatcher
    Dr. Debra Thatcher
  • Dr. Kacy Crabtree
    Dr. Kacy Crabtree
  • Brad O'Dell
    Brad O'Dell
    Police Academy
  • Craig Jackson
    Craig Jackson
    Athletics Director
  • John Blackwood
    John Blackwood
    Computer Science
  • April Hamlin
    April Hamlin
    Dean of Student Services
  • Dave Stricklin
    Dave Stricklin
    Women's Basketball Coach
  • Anthony Tatum
    Anthony Tatum
    Help Desk
  • Michelle Bergmann
    Michelle Bergmann
    Director of Financial Aid
  • Honey Mcnamara
    Honey McNamara
  • Joseph Villa
    Joseph Villa
  • Jessica Richardson
    Jessica Richardson
    Recruiting Coordinator
  • Jason Heald
    Jason Heald
  • Stephanie Newman
    Stephanie Newman
    Theatre Arts
  • Les Rogers
    Les Rogers
    Director, TRiO
  • Jennifer Lantrip
    Jennifer Lantrip
    Research Librarian