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HR Managers

WAFC Aligns Certificate Program with Retail Competencies

Recently, the Retail Management Certificate (RMC) was recognized by the Department of Labor (DOL) for the value it brings to the retail sector and has been featured as a case study on the DOL’s Competency Model Clearinghouse website. Get the details.

Created by Industry for Industry

The Retail Management Certificate was created by industry for industry, which ensures your employees will learn the most relevant skills and core competencies needed for success in the retail industry. It is designed to help workers gain an industry-recognized credential, and develop key foundational skills that can be applied immediately in their workplaces.

The certificate can be completed in as little as one year.

Employees who complete the Retail Management Certificate will have the knowledge they need to take on a leadership role in your organization and you will feel confident letting them, because this certificate was designed specifically for the retail industry.

UCC Welcome CenterUmpqua Community College

Umpqua Community College (UCC) offers an 8-course online National Retail Management Certificate program. The National Retail Management Certificate program is designed to prepare you for career opportunities and advancement in the retail industry and is endorsed by the Western Association of Food Chains (WAFC) and the Food Marketing Institute (FMI). On average, students can complete the program in 1-2 years depending on course load.

Getting Started

We have enhanced our application process! All of our forms can be filled out ONLINE and submitted directly to the college. Steps 1-4 can be completed in about 15-30 minutes.

Here are the basic steps for new students to get started with the Retail Management Certificate program.

Step 1 of 4

The first step in the process is applying to Umpqua Community College. UCC does not charge an application fee.

IMPORTANT! For the Planned Course of Study, use the drop-down menu labeled Intended Program of Study and select the following program option:

CERT-Business Tech-Retail Mgt

The UCC Admissions Office will process your application and send your student 800 number along with other key information to the email provided during the application process. It can take 48 – 72 hours to receive this email. If you do not receive the email, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. Once you receive the student 800 number, you may proceed to Step 2.

SPECIAL NOTICE. RMC students DO NOT have to take a placement exam. Do not attempt the new student orientation UNTIL you begin the RMC pre-work course. Once your registration is processed, you will receive a next steps email regarding the pre-work course.

After applying to UCC and obtaining your student ID, please proceed to step 2 below.

Step 2 of 4

Steps 2-4 can be completed in about 5-7 minutes

Once you have received your student id# (at the end of the application process in Step 1), you will need to complete the WAFC/RMC application.

Due to a special Memorandum of Understanding between UCC and the WAFC, all registrations for this program go directly through This email address is being protected from spambots. You need JavaScript enabled to view it., rather than the traditional registration process. This is to ensure that students who are currently employed in the industry, involved in an employer-sponsored program, and are planning to complete the certificate with UCC receive the special tuition rate of $250 per course.

If you have completed any courses at other colleges, you are encouraged to submit your transcripts when applying to the UCC to see if any of them will apply to our program. The WAFC/RMC program consists of the eight-courses. The program can be completed in one to two years, depending on the number of courses completed per term.

You can locate additional program information at the WAFC website.

Step 3 of 4


Step 4 of 4

This form is required by employers that need program updates in support of their scholarship options.

Already a UCC Student?

Do you want to change your area of study to the Retail Management Certificate?

Schedule a meeting with This email address is being protected from spambots. You need JavaScript enabled to view it. by email or call 541-440-4703.

Do you live / work in Washington State?

We are the preferred provider of the WFIA. For those that qualify, the WFIA provides reimbursement for your RMC education taken with UCC. The Retail Management Certificate is a WFIA Featured Program.