Medical offices need trained professionals to provide front-line administrative support for patients and other healthcare workers. In Umpqua Community College’s Front Office Medical Assistant program, you’ll develop the skills necessary to serve in an entry-level front office or support position.
Specific duties of a front office medical assistant vary depending on the clinic or office, but may include answering phones, scheduling appointments, greeting patients, preparing and maintaining patient records, posting charges, copays, and patient payments.
View / Download Career Pathways information for Medical Office Administration
Download / View catalog information for Front Office Medical Assistant (Certificate)
If you do not know how to keyboard, it is recommended you take OA110 your first quarter or prior to entry into the program.
UCC placement testing to identify possible course prerequisites for writing, math, reading, and computer courses. UCC placement testing will determine if prerequisite courses in writing, math, reading, or computers is needed.
Full-time students can typically complete the Front Office Medical Assistant certificate in one year. A minimum 47 credits is needed. This certificate is a pathway into Medical Office Administration AAS degree program for those wishing to continue their education at a later date.
At UCC, you can earn a variety of certificates and degrees that can enhance your current career or place you in the workforce sooner. Plus, UCC offers:
• Expert faculty dedicated to teaching
• Personal attention and small class sizes
• Online classes
Prospective students should visit Advising and Career Services to get started and then see a program advisor (below) to develop a more focused educational plan.
Martha Joyce - Contact
Chair, Associate Professor, Business