This certificate represents 16 credit hours of coursework completed in the Communication Studies area and applies to positions such as customer service or other communication-related jobs, including marketing and sales.
Students who complete this certificate will have demonstrated skill in listening, developing persuasive messages, problem solving, team work, decision making, clearly communicating information, developing rapport, and technical writing.
Average Wage: $9.24 - 32.53 per hr.
New Account Clerks
Average Wage: $11.78 - 19.92 per hr.
Customer Service Representatives
Average Wage: $10.53 - 22.85 per hr.
Advertising Sales Agents
Average Wage: $10.98 - 44.23 per hr.
View / Download Career Pathways information for Communication Studies
Other Certificates at UCC
- Public Relations Specialist One-year Certificate
- Public Relations Communication Assistant Pathways Certificate
At UCC, you can earn a variety of certificates and degrees that can enhance your current career or place you in the workforce sooner. Plus, UCC offers:
• Expert faculty dedicated to teaching
• Personal attention and small class sizes
• Online classes
Prospective students should visit Advising and Career Services to get started and then see a program advisor (below) to develop a more focused educational plan.
Paula Usrey - Contact
Associate Professor, Communication